Privacy Policy
Last updated: January 2026
Introduction
Epic Road Trips ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website epicroadtrips.co.in or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone number)
- City and country of residence
- Travel preferences and requirements
- Payment information (processed securely through third-party providers)
- Communications you send to us
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device information (browser type, operating system)
- IP address and approximate location
- Pages visited and time spent on our site
- Referring website or source
- UTM parameters for marketing attribution
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process bookings and manage your travel arrangements
- Send you relevant travel information and updates
- Improve our website and services
- Analyze marketing effectiveness
- Comply with legal obligations
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These include:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Google Analytics to understand user behavior
- Marketing Cookies: Meta Pixel for advertising effectiveness
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
Third-Party Services
We work with trusted third-party services including:
- Google Analytics: Website analytics and insights
- Meta (Facebook/Instagram): Advertising and remarketing
- WhatsApp: Customer communication
- Google Sheets: Secure data storage for inquiries
Each third party has their own privacy policy governing their use of your information.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Data portability
To exercise these rights, please contact us at contact@epicroadtrips.co.in
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: contact@epicroadtrips.co.in
- WhatsApp: +91 99442 15765